Terms of service

1. Acceptance of Terms

Welcome to Herbal Africana.

These Terms of Service ("Terms") govern your access to and use of the Herbal Africana website, products, and services operated by Herbal Africana Ltd, a company incorporated in the United Kingdom and Nigeria.

By accessing our website, placing an order, or using any of our products or services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Refund Policy, and any other policies referenced herein.

If you do not agree with these Terms, you should not access, use, or purchase products from Herbal Africana.

We reserve the right to modify or update these Terms at any time. Changes will become effective immediately upon publication on this website. Your continued use of the website or purchase of products following such changes constitutes your acceptance of the revised Terms.

These Terms apply to all visitors, customers, users, and others who access or use the Herbal Africana website or purchase products from Herbal Africana Ltd.

2. Eligibility and Age Requirements

By accessing this website or purchasing products from Herbal Africana Ltd, you represent and warrant that you are at least eighteen (18) years of age and possess the legal capacity to enter into binding agreements under applicable law.

Herbal Africana products and services are intended for use by adults only. Individuals under the age of 18 may not use this website or purchase products without the involvement and supervision of a parent or legal guardian.

By placing an order, you confirm that all information provided to Herbal Africana is accurate, complete, and current.

Herbal Africana Ltd reserves the right to refuse service, cancel orders, terminate accounts, or restrict access to its website and services at its sole discretion where it believes that a user has violated these Terms, provided false information, engaged in fraudulent activity, or otherwise acted in a manner inconsistent with applicable laws or the legitimate interests of Herbal Africana Ltd.

Customers are responsible for ensuring that the purchase, importation, and use of Herbal Africana products comply with the laws and regulations applicable in their jurisdiction.

3. Product Information

Herbal Africana Ltd offers botanical and dietary supplement products inspired by traditional African herbal practices and intended to support general wellness and wellbeing.

We strive to ensure that all product descriptions, images, ingredient lists, pricing, and other information presented on our website are accurate and up to date. However, we do not warrant that such information is complete, current, or free from errors, omissions, or inaccuracies.

Product packaging, labeling, and ingredients may change from time to time. Customers are encouraged to carefully review the information provided with each product before use.

All products sold by Herbal Africana Ltd are dietary supplements and are not pharmaceutical drugs or medical devices.

Statements made on this website have not been evaluated by the United States Food and Drug Administration (FDA), the United Kingdom Medicines and Healthcare products Regulatory Agency (MHRA), or any other regulatory authority unless expressly stated otherwise.

Herbal Africana products are not intended to diagnose, treat, cure, or prevent any disease.

The information provided on this website is offered for educational and informational purposes only and should not be interpreted as medical advice, diagnosis, or treatment.

Herbal Africana Ltd reserves the right to modify, discontinue, or replace products, ingredients, packaging, pricing, promotions, and specifications at any time without prior notice.

4. No Medical Advice

The content provided on the Herbal Africana website, including but not limited to articles, blog posts, product descriptions, testimonials, videos, emails, social media content, and other materials, is intended solely for educational and informational purposes.

Nothing contained on this website should be construed as medical advice, diagnosis, treatment, or a substitute for professional healthcare services.

Customers should always consult a qualified physician or other licensed healthcare professional before beginning any dietary supplement, herbal product, or wellness regimen, particularly if they:

  • Are pregnant or nursing.
  • Have existing medical conditions.
  • Have diabetes, cardiovascular disease, hormonal disorders, prostate conditions, or other chronic illnesses.
  • Are taking prescription medications.
  • Are under medical supervision.
  • Are preparing for surgery or undergoing medical treatment.

Customers should never disregard, delay, or replace professional medical advice because of information obtained from the Herbal Africana website or products.

No healthcare provider-patient relationship is created through the use of this website or the purchase of products from Herbal Africana Ltd.

By using this website and purchasing our products, you acknowledge that you are solely responsible for your healthcare decisions and agree that Herbal Africana Ltd, its directors, officers, employees, affiliates, and representatives shall not be responsible for decisions made based upon information provided on this website.

5. Individual Results May Vary

Every individual is unique, and responses to dietary supplements and botanical products may differ from person to person.

Herbal Africana Ltd does not guarantee that any customer will experience the same outcomes, benefits, or results described in product information, testimonials, reviews, marketing materials, or educational content.

Individual experiences may be influenced by numerous factors beyond the control of Herbal Africana Ltd, including but not limited to:

  • Age.
  • Genetics.
  • Diet and nutrition.
  • Lifestyle habits.
  • Smoking and alcohol consumption.
  • Stress levels and sleep quality.
  • Exercise and physical activity.
  • Existing medical conditions.
  • Diabetes.
  • Cardiovascular disease.
  • Hormonal conditions.
  • Prostate conditions.
  • Prescription medications and other treatments.
  • Overall health status.

Testimonials, reviews, endorsements, and customer experiences published by Herbal Africana Ltd represent the experiences of individual users and should not be interpreted as guarantees, promises, or predictions of future outcomes.

Because individual circumstances vary, no specific physiological outcome, health benefit, or performance result can be guaranteed.

By purchasing and using Herbal Africana products, you acknowledge and accept that individual responses vary and that the absence of a desired outcome does not necessarily indicate a defect in the product.

6. Orders and Pricing

All prices displayed on the Herbal Africana website are subject to change without prior notice. While we strive to ensure that pricing, descriptions, and availability are accurate, errors may occasionally occur.

Herbal Africana Ltd reserves the right to correct pricing errors, inaccuracies, or omissions and to modify or update information at any time without prior notice.

Submission of an order does not guarantee acceptance of that order. All orders are subject to review and acceptance by Herbal Africana Ltd.

Herbal Africana Ltd reserves the right, at its sole discretion, to refuse, limit, or cancel any order for reasons including, but not limited to:

  • Product unavailability.
  • Pricing or typographical errors.
  • Suspected fraud or unauthorized transactions.
  • Violation of these Terms of Service.
  • Unusual purchasing patterns or excessive quantities.
  • Compliance with applicable laws and regulations.

In the event that an order is cancelled after payment has been received, Herbal Africana Ltd will issue an appropriate refund using the original payment method.

Promotions, discounts, coupons, and special offers are subject to their respective terms and may be modified, suspended, or discontinued at any time without notice.

Customers are responsible for providing accurate billing, shipping, and contact information. Herbal Africana Ltd shall not be responsible for delays, losses, or additional costs arising from inaccurate or incomplete information provided by customers.

Title to products and risk of loss pass to the customer upon delivery to the shipping carrier or upon successful delivery to the address provided, subject to applicable law and the terms of our Shipping Policy.

Herbal Africana Ltd reserves the right to limit sales of its products to any person, geographic region, or jurisdiction where necessary to comply with applicable laws or to protect the legitimate interests of the company.

7. International Shipping

Herbal Africana Ltd proudly serves customers around the world and offers international shipping to many countries, subject to applicable laws, regulations, and shipping restrictions.

Delivery times provided on the Herbal Africana website are estimates only and are not guaranteed. Actual delivery times may vary depending on factors beyond our control, including but not limited to:

  • Customs clearance procedures.
  • Carrier delays.
  • Weather conditions.
  • Public holidays.
  • Government actions.
  • Import inspections.
  • Force majeure events.
  • Local postal service performance.

Customers are solely responsible for ensuring that the products they order may be legally imported, possessed, and used within their country, state, province, or jurisdiction.

Herbal Africana Ltd makes no representations or warranties regarding the legality of its products in any particular jurisdiction and shall not be responsible for orders delayed, rejected, seized, destroyed, returned, or otherwise affected by customs authorities or government agencies.

Shipping charges are calculated at checkout and may vary depending on destination, shipping method, package weight, and promotional offers available at the time of purchase.

Once an order has been transferred to the shipping carrier, Herbal Africana Ltd shall not be liable for delays caused by the carrier or by circumstances beyond the reasonable control of Herbal Africana Ltd.

Customers are responsible for providing accurate shipping information. Herbal Africana Ltd shall not be responsible for delays, losses, additional shipping costs, or undeliverable packages resulting from incorrect or incomplete addresses provided by the customer.

Herbal Africana Ltd reserves the right to refuse or cancel shipments to countries, regions, or jurisdictions where shipping restrictions, legal requirements, or operational limitations make fulfillment impractical or unlawful.

8. Customs Duties and Taxes

International orders may be subject to customs duties, import taxes, value-added taxes (VAT), brokerage fees, inspection fees, or other charges imposed by the destination country or jurisdiction.

These charges are determined by local customs authorities and are not controlled by Herbal Africana Ltd.

Unless otherwise expressly stated, all customs duties, import taxes, tariffs, fees, and other charges associated with international shipments are the sole responsibility of the customer.

Herbal Africana Ltd does not collect or prepay customs duties or import taxes on behalf of customers unless specifically indicated during checkout.

Customers are responsible for complying with the laws, regulations, and customs requirements applicable to their country or jurisdiction.

If a shipment is delayed, held, refused, abandoned, returned, destroyed, or seized by customs authorities or other governmental agencies, Herbal Africana Ltd shall not be responsible for any resulting losses, costs, delays, penalties, or damages.

Shipping charges are non-refundable once an order has been dispatched, including in situations where a package is refused by the recipient, abandoned, or returned due to unpaid customs duties, import restrictions, or failure to comply with local laws.

If a returned shipment is successfully received back by Herbal Africana Ltd, any refund issued shall be limited to the purchase price of the products actually recovered, less shipping charges, return fees, customs charges, storage fees, and any other costs incurred by Herbal Africana Ltd.

Customers are encouraged to contact their local customs office or relevant authorities before placing an order if they have questions regarding import requirements, duties, taxes, or restrictions applicable to Herbal Africana products.

9. Returns and Refunds

Customer satisfaction is important to Herbal Africana Ltd. Our policies regarding returns, refunds, replacements, and guarantees are governed by our separate Refund Policy, which is incorporated into these Terms of Service by reference.

By placing an order with Herbal Africana Ltd, customers acknowledge and agree to the terms of the applicable Refund Policy in effect at the time of purchase.

Herbal Africana Ltd reserves the right to review and evaluate refund requests individually in order to ensure fairness to both customers and the company.

Eligibility for refunds, replacements, or other remedies may depend on various factors, including but not limited to:

  • Compliance with product instructions.
  • The timing of the request.
  • The nature of the issue reported.
  • The information provided by the customer.
  • The condition of the product.
  • The circumstances surrounding the order.

For health, safety, and quality-control reasons, Herbal Africana Ltd may, at its discretion, require supporting information, photographs, batch numbers, or other reasonable documentation when evaluating claims.

Refunds, replacements, and credits are issued solely at the discretion of Herbal Africana Ltd and in accordance with the applicable Refund Policy and applicable law.

Shipping charges, customs duties, taxes, brokerage fees, and similar charges are generally non-refundable unless otherwise required by law or expressly agreed to by Herbal Africana Ltd.

Nothing contained in these Terms of Service shall be interpreted as limiting any rights that customers may have under applicable consumer protection laws.

Customers are encouraged to contact Herbal Africana Customer Care directly before initiating chargebacks, payment disputes, or other third-party claims, as many concerns can be resolved promptly and amicably.

10. Subscription Terms

Certain products or services offered by Herbal Africana Ltd may be made available on a recurring subscription basis. By enrolling in a subscription program, customers agree to the terms set forth in this section.

Subscription orders will automatically renew at the frequency selected by the customer at the time of purchase unless cancelled before the next billing date.

Customers are responsible for maintaining accurate payment information and ensuring that their chosen payment method remains valid and capable of processing recurring charges.

Herbal Africana Ltd reserves the right to modify, suspend, or discontinue subscription programs, pricing, or product availability at any time, subject to applicable law.

Customers may cancel their subscription at any time before the next scheduled billing date. Cancellation requests received after a recurring charge has been processed may apply only to future billing cycles.

Orders that have already been processed, prepared, or shipped cannot be cancelled and remain subject to the applicable Refund Policy.

Herbal Africana Ltd does not guarantee uninterrupted access to subscription services and shall not be liable for delays, interruptions, product shortages, carrier issues, or circumstances beyond its reasonable control.

Failure of a payment method, declined transactions, or repeated unsuccessful billing attempts may result in suspension or cancellation of the subscription at the sole discretion of Herbal Africana Ltd.

Subscription products, where applicable, remain subject to all other provisions contained in these Terms of Service, including those relating to refunds, chargebacks, product information, and individual results.

If no subscription products or services are offered at a given time, this section shall apply only to future subscription offerings introduced by Herbal Africana Ltd.

11. Chargebacks and Fraud Prevention

Herbal Africana Ltd is committed to resolving customer concerns fairly and professionally. Customers are encouraged to contact Herbal Africana Customer Care directly before initiating chargebacks, payment disputes, or claims with financial institutions, as many issues can be resolved promptly and amicably.

Herbal Africana Ltd reserves the right to investigate and challenge fraudulent, abusive, or unauthorized chargebacks and payment disputes using available evidence, including but not limited to:

  • Order records.
  • Shipping and tracking information.
  • Proof of delivery.
  • Billing information.
  • Correspondence with the customer.
  • Photographs, videos, and supporting documentation.
  • Usage history and account information.
  • Records provided by payment processors and carriers.

Customers agree not to initiate chargebacks or payment disputes in bad faith or as a substitute for utilizing Herbal Africana's established customer support and refund procedures.

Herbal Africana Ltd reserves the right to refuse future orders, suspend accounts, limit purchases, or terminate services where fraud, abuse, suspicious activity, or repeated chargeback behavior is reasonably suspected.

Orders obtained through unauthorized, fraudulent, or illegal means may be cancelled without notice.

Customers remain responsible for amounts owed in connection with fraudulent or improper chargebacks, including reasonable collection costs, administrative expenses, and fees incurred by Herbal Africana Ltd in defending such disputes, to the extent permitted by applicable law.

Nothing contained in this section shall limit any rights available to consumers under applicable laws or regulations.

Herbal Africana Ltd reserves the right to cooperate with financial institutions, payment processors, carriers, law enforcement authorities, and regulatory agencies in investigating suspected fraud or unlawful activity.

12. Intellectual Property Rights

All content made available through the Herbal Africana website, including but not limited to text, articles, blog posts, product descriptions, graphics, images, logos, videos, audio recordings, icons, designs, trademarks, trade dress, software, and other materials (collectively, the "Content") is the property of Herbal Africana Ltd or its licensors and is protected by applicable intellectual property laws.

The Herbal Africana name, logos, branding elements, product names, and related marks are proprietary to Herbal Africana Ltd and may not be used without prior written permission.

Customers and visitors are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Herbal Africana website solely for personal, lawful, and non-commercial purposes.

Except as expressly permitted by law or with the prior written consent of Herbal Africana Ltd, no person may:

  • Copy, reproduce, distribute, publish, or display any Content.
  • Modify, adapt, translate, or create derivative works based upon the Content.
  • Use Herbal Africana trademarks, logos, or branding for commercial purposes.
  • Republish articles, photographs, videos, or other materials without authorization.
  • Use automated systems, bots, scrapers, or similar technologies to extract data or Content from the website.
  • Reverse engineer, decompile, or otherwise attempt to gain unauthorized access to any part of the website or its systems.

Unauthorized use of the Content or infringement of Herbal Africana's intellectual property rights may result in the suspension of access, refusal of service, and the pursuit of legal remedies available under applicable law.

Nothing contained in these Terms of Service shall be interpreted as granting ownership rights or licenses to any intellectual property belonging to Herbal Africana Ltd except as expressly stated herein.

13. User Reviews and Testimonials

Herbal Africana Ltd may publish customer reviews, testimonials, ratings, comments, photographs, videos, and other user-generated content ("User Content") on its website, social media platforms, advertisements, and other marketing channels.

By submitting User Content to Herbal Africana Ltd, customers grant Herbal Africana Ltd a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, publish, distribute, display, modify, adapt, translate, and otherwise utilize such User Content for lawful business and marketing purposes.

Customers represent and warrant that:

  • They own or have the necessary rights to the User Content they submit.
  • The User Content does not violate the rights of any third party.
  • The User Content is truthful and based upon their genuine experience.
  • The User Content does not contain unlawful, defamatory, misleading, obscene, or offensive material.

Herbal Africana Ltd reserves the right, but not the obligation, to review, edit, refuse, remove, or decline to publish any User Content at its sole discretion.

Customer testimonials, endorsements, and reviews reflect the experiences of individual users and are not intended to represent or guarantee that any other person will achieve the same or similar outcomes.

Individual experiences vary, and testimonials should not be interpreted as promises, guarantees, or predictions of specific results.

Herbal Africana Ltd does not independently verify every statement contained within customer reviews or testimonials and assumes no responsibility for the accuracy, completeness, or reliability of opinions expressed by individual customers.

Nothing contained in reviews, testimonials, or other User Content shall be construed as medical advice, diagnosis, or treatment.

Herbal Africana Ltd reserves the right to remove reviews or testimonials that are fraudulent, misleading, abusive, unlawful, or otherwise inconsistent with these Terms of Service.

14. Website Use Restrictions

Customers and visitors agree to use the Herbal Africana website only for lawful purposes and in accordance with these Terms of Service.

By accessing or using the website, users agree not to:

  • Use the website in any manner that violates applicable laws or regulations.
  • Submit false, misleading, or fraudulent information.
  • Interfere with, disrupt, or compromise the security, integrity, or operation of the website or its systems.
  • Upload or transmit viruses, malware, malicious code, or other harmful technologies.
  • Attempt to gain unauthorized access to any accounts, databases, servers, or networks associated with Herbal Africana Ltd.
  • Use automated tools, bots, spiders, scrapers, or similar technologies to extract data or content from the website without prior written authorization.
  • Copy, reproduce, distribute, republish, or exploit website content in violation of the Intellectual Property Rights section of these Terms.
  • Impersonate another person or entity or misrepresent affiliation with Herbal Africana Ltd.
  • Engage in abusive, harassing, defamatory, threatening, unlawful, or fraudulent conduct.
  • Attempt to manipulate reviews, ratings, promotions, discounts, referral programs, or affiliate programs.
  • Use the website for unauthorized commercial purposes or competitive intelligence.
  • Engage in activities that may damage the reputation, goodwill, or legitimate business interests of Herbal Africana Ltd.

Herbal Africana Ltd reserves the right to restrict access, suspend accounts, cancel orders, refuse service, remove content, or take any other action deemed necessary to protect the website, its customers, and its legitimate business interests.

Nothing contained in this section shall limit any rights or remedies available to Herbal Africana Ltd under applicable law.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Herbal Africana Ltd, its directors, officers, employees, affiliates, agents, licensors, suppliers, contractors, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the use of, inability to use, or purchase of products or services offered by Herbal Africana Ltd.

This limitation applies regardless of the legal theory asserted, including but not limited to contract, tort, negligence, strict liability, statutory claims, or otherwise, even if Herbal Africana Ltd has been advised of the possibility of such damages.

Without limiting the foregoing, Herbal Africana Ltd shall not be liable for:

  • Loss of profits, revenue, savings, or business opportunities.
  • Personal dissatisfaction with individual results or experiences.
  • Delays caused by shipping carriers, customs authorities, or force majeure events.
  • Interruptions, errors, viruses, or technical issues affecting the website.
  • Loss, corruption, or unauthorized access to information transmitted through the internet.
  • Reliance upon information, articles, testimonials, or content provided on the website.
  • Actions or omissions of third parties, including payment processors, shipping carriers, customs authorities, and service providers.

Customers acknowledge that dietary supplements and botanical products affect individuals differently and that Herbal Africana Ltd does not guarantee specific outcomes, physiological responses, or individual experiences.

To the maximum extent permitted by applicable law, the aggregate liability of Herbal Africana Ltd arising from or relating to any claim, dispute, or transaction shall not exceed the amount actually paid by the customer for the product or order giving rise to the claim.

Nothing contained in these Terms of Service shall exclude or limit liability that cannot be excluded or limited under applicable law, including rights afforded to consumers under mandatory consumer protection legislation.

16. Indemnification

By accessing the Herbal Africana website or purchasing products or services from Herbal Africana Ltd, you agree to defend, indemnify, and hold harmless Herbal Africana Ltd, its directors, officers, employees, affiliates, agents, contractors, licensors, suppliers, successors, and assigns from and against any claims, demands, actions, proceedings, liabilities, damages, losses, judgments, settlements, costs, and expenses, including reasonable legal fees and expenses, arising out of or relating to:

  • Your use of the Herbal Africana website, products, or services.
  • Your violation of these Terms of Service.
  • Your breach of any applicable laws, regulations, or third-party rights.
  • Your misuse, improper use, or unauthorized use of Herbal Africana products.
  • Information, reviews, testimonials, or other content submitted by you.
  • Fraudulent, unlawful, or negligent conduct attributable to you.
  • Your infringement of the intellectual property rights, privacy rights, or other legal rights of any person or entity.

Herbal Africana Ltd reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate fully with Herbal Africana Ltd in asserting any available defenses.

The obligations set forth in this section shall survive the termination of these Terms of Service and the cessation of your use of the Herbal Africana website, products, or services.

Nothing contained in this section shall limit any rights or remedies available to Herbal Africana Ltd under applicable law.

17. Force Majeure

Herbal Africana Ltd shall not be liable for any delay, interruption, failure, or inability to perform any obligation under these Terms of Service where such delay or failure results from events or circumstances beyond its reasonable control.

Such events may include, but are not limited to:

  • Natural disasters, fires, floods, earthquakes, storms, or other acts of nature.
  • Pandemics, epidemics, public health emergencies, or quarantines.
  • War, armed conflict, terrorism, civil unrest, riots, or political instability.
  • Government actions, sanctions, embargoes, regulations, or restrictions.
  • Labor shortages, strikes, lockouts, or industrial disputes.
  • Interruptions in transportation, shipping, customs clearance, or postal services.
  • Failures or delays caused by third-party carriers, suppliers, manufacturers, payment processors, or service providers.
  • Power outages, internet failures, cyberattacks, or other technological disruptions.
  • Shortages of raw materials, packaging materials, ingredients, or inventory.
  • Any other event or circumstance beyond the reasonable control of Herbal Africana Ltd.

During the existence of a force majeure event, Herbal Africana Ltd shall be excused from performance to the extent affected and shall not be deemed to be in breach of these Terms of Service.

Herbal Africana Ltd reserves the right to suspend, delay, modify, or cancel orders and obligations affected by such events without incurring liability, subject to applicable law.

Nothing contained in this section shall affect any rights that customers may have under mandatory consumer protection laws applicable in their jurisdiction.

18. Dispute Resolution

Herbal Africana Ltd is committed to resolving customer concerns fairly, professionally, and in good faith. Customers are encouraged to contact Herbal Africana Customer Care directly before initiating legal proceedings, chargebacks, complaints, or disputes with third parties.

By using the Herbal Africana website or purchasing products or services from Herbal Africana Ltd, customers agree to make reasonable efforts to resolve any dispute, claim, or controversy through direct communication with Herbal Africana Ltd before pursuing formal legal remedies.

Herbal Africana Ltd and its customers agree to cooperate in good faith and to seek an amicable resolution wherever reasonably possible.

Nothing contained in these Terms of Service shall prevent either party from seeking relief or exercising rights available under applicable law where informal resolution efforts have been unsuccessful or where immediate legal action is necessary to protect legitimate rights or interests.

These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the jurisdiction determined by Herbal Africana Ltd, subject to any mandatory consumer protection laws that may apply in the customer's country or place of residence.

If any provision relating to dispute resolution is found to be unenforceable under applicable law, the remaining provisions of these Terms of Service shall continue in full force and effect.

Nothing contained in this section shall limit any rights that consumers may have under mandatory consumer protection laws or regulations applicable in their jurisdiction.

19. Severability

If any provision, clause, or part of these Terms of Service is determined by a court of competent jurisdiction or other applicable authority to be invalid, illegal, unenforceable, or contrary to applicable law, such provision shall be deemed severed from these Terms of Service and shall not affect the validity, legality, or enforceability of the remaining provisions.

The remaining provisions of these Terms of Service shall continue in full force and effect and shall be interpreted so as to best reflect the original intent of the parties to the fullest extent permitted by applicable law.

To the extent permitted by law, any invalid or unenforceable provision shall be modified and enforced to the maximum extent possible in a manner consistent with its original purpose and intent.

The failure of Herbal Africana Ltd to enforce any right or provision contained in these Terms of Service shall not constitute a waiver of such right or provision and shall not affect the ability of Herbal Africana Ltd to enforce such right or provision at a later time.

Nothing contained in this section shall limit any rights available to consumers under mandatory laws or regulations applicable in their jurisdiction.

20. Changes to These Terms

Herbal Africana Ltd reserves the right, at its sole discretion, to modify, update, revise, or replace these Terms of Service at any time without prior notice, subject to applicable law.

Any changes to these Terms of Service shall become effective immediately upon being posted on the Herbal Africana website unless otherwise stated.

Customers are encouraged to review these Terms of Service periodically to remain informed of any updates or changes.

Your continued access to or use of the Herbal Africana website, products, or services following the publication of revised Terms of Service constitutes your acceptance of those changes.

Herbal Africana Ltd may also modify, suspend, discontinue, or update products, services, website features, content, pricing, promotions, and policies at any time without liability, subject to applicable law.

If any modification to these Terms of Service is determined to be invalid or unenforceable under applicable law, such determination shall not affect the validity and enforceability of the remaining provisions.

Nothing contained in this section shall limit any rights available to consumers under mandatory laws and regulations applicable in their jurisdiction.

21. Contact Information

Questions regarding these Terms of Service, our products, orders, policies, or any other matters may be directed to Herbal Africana Customer Care.

Herbal Africana Ltd

Email:
care@herbalafricana.com

Website:
https://herbalafricana.com

Herbal Africana Ltd is incorporated in the United Kingdom and Nigeria and serves customers worldwide.

We are committed to providing professional customer support and to resolving questions, concerns, and disputes fairly and in good faith.

Customers are encouraged to contact us directly before initiating chargebacks, complaints, or legal proceedings, as many issues can be resolved promptly and amicably through our customer support team.

All communications submitted to Herbal Africana Ltd are subject to our Privacy Policy and applicable laws.

By accessing the Herbal Africana website or purchasing products from Herbal Africana Ltd, you acknowledge that you have read, understood, and agreed to these Terms of Service.